Customer support

Self-registering for a better information

This form allows existing customers to update their contact details in our EUROCONTROL records following a change of phone, fax, e-mail, location or a change of Organisation name or a change of Single Person Of Contact (SPOC), etc... , please provide your contact details here.

Data privacy

Any personal data provided is processed and stored for the services that will be provided to you. Your data will be communicated only to the extent strictly necessary to the departments or third parties involved in the provision of the service. It is kept only for the time necessary to fulfill the purposes mentioned. EUROCONTROL will not sell, distribute or lease your personal information to third parties. EUROCONTROL will not use your personal information to send you promotional information about third parties. Personal data is processed and protected in accordance with the EUROCONTROL regulation on personal data protection. 

Contacting us

The full list of contacts - including operational contacts - can be found on our contacts page.

Consulting our frequently asked questions (FAQs)

Prior to addressing your questions to us, you are invited to consult our FAQ pages. We endeavour to update these pages regularly with the objective of facilitating and speeding-up the resolution of your most frequent enquiries.

Sending your enquiries

For any request for information which is not covered in the FAQ pages, please contact the user relations team here.