Technical problems
Access problems (tokens), transmission, terminals problems or CHMI support or EAD operational & technical enquiries
For technical problems (use of access tokens, transmission, terminals) which require immediate corrective action
Contact the Customer technical Service desk & Operations (CSO) helpdesk
- Email: nm.cso.help-desk@eurocontrol.int
- Tel: +32 2 745 19 97
EAD operational and technical enquiries (office hours)
- Check the EAD FAQ
- Contact the EAD Service: Email: ead.service@eurocontrol.int
CHMI support (technical problems)
For technical problems about the use of CHMI, contact the NM CSO Help Desk:
- Email: nm.cso.help-desk@eurocontrol.int
- Tel: +32 2 745 19 97