What it has developed
The HERA project has developed a concept for the classification of Human Error in the operational air traffic management environment. This project initially developed a model, methodology and technique to assist incident investigators in the accurate assessment of human error in ATM occurrences. This included joint research and development work with the FAA to harmonise a common approach to this problem known as HERA-JANUS.
Twelve months of testing the HERA-JANUS technique in the field with incident investigators and safety managers, culminated in a detailed validation activity to finalise the development and conclude its effectiveness as a human factors incident investigation tool.
HERA-JANUS is now used in several European countries and training is available;
The HERA technique is also part of the suite of tools used by the Safety Unit in its development of investigation activities and is being implemented within the TOKAI toolkit.