ES2 - Experience sharing to enhance Safety

Introduction

After five (5) years of successful workshops, training and on-site support/coaching starting in late 2004, the former SASI project, Support ANSPs for Safety Management System Implementation, became the ES2 project (Experience Sharing to Enhance Safety).

ES2 started in 2010. It is the extension of the former SASI project in the framework of which best practices for several SMS operations were developed. The ANSPs which benefited from this project expressed much praise for its support. The first phase of the SASI project aimed to implement the basic elements of a SMS by the end of 2005. Many of these were achieved, and the 70% SMS maturity baseline was passed at the end of 2009.

The ES2 beneficiaries are the ANSPs. As regards the initiative of sharing experience to enhance SMS, the view taken is that sharing knowledge amongst the ANSPs and FABs is beneficial in improving the individual approaches and provides a route for achieving excellence within the fast-moving regulatory framework.

ES2 runs three (3) plenary sessions per year and ends with the CEO Safety Conference. Previous CEO safety conferences have shown that it is essential for safety to be driven ‘top-down’ from CEO and Board level, and then cascaded downwards throughout the organisations. The highly positive feedback has encouraged the Operational Safety Unit to continue and pilot the ES2 project through input and advice on any safety management support which CEOs and ANSPs would like the Network Manager to provide centrally to the ANSPs.

This is obviously of particular importance for the Safety Unit and its ES2 project in the light of the Network Manager’s role.

Forums and Workshops

Programme

To access the ES2 programme for  2017, please click on the following document:

You are invited to send safety requests for the current year or for subsequent years. Please use the following form:

2016 - Working Sessions

Working Session 04-16

22 & 23 November 2016 LISBOA Portugal

click here to download: Just culture and Judiciary System
A follow-up of the 2014 Amsterdam workshop

 

2015 - Working Sessions

Working Session 03-15

SAFETY HUMAN PERFORMANCE SYSTEM: “Understanding Normal Work”
Barcelona, Spain, 5-7 October 2015

Working Sessions 02-15

ANSP CEOs’ Safety Conference
Split, Croatia, 11 June 2015

Working Sessions 01-15

Inter-FAB Safety Workshop  - “Safety tools to support Safety Management Systems – Implementation at regional level”

Held in Cyprus, “LORDOS Hotel, Larnaca”, from 21st to 22nd May 2015

2014 - Working Sessions

Working Sessions 03-14

JUST CULTURE & PROSECUTORS  "Everything you always wanted to know about Just Culture … but where afraid to ask”

Held in Amsterdam/ The Netherlands, “ATC The Netherlands (LVNL) Heaquaters”, from 20th to 21st November 2014

Working Sessions 02-14

SAFETY HUMAN PERFORMANCE SYSTEM “FROM THEORY TO PRACTICE”
Held in Lisbon/Portugal, “TIVOLI ORIENTE Tejo Hotel”, from 24th to 26rd September 2014

Working Sessions 01-14

FAB SAFETY ROADMAP: “Challenges of the forthcoming second reference period, RP2”
Held in Rome, “Casa Dell’Aviatore”, from 22nd & 23rd May 2014

2013 - Working Sessions

Working Session 03-13

SAFETY INVESTIGATIONS - "How to evolve ATM Safety Investigations while preserving Just Culture"
Held in Madrid, Meliá Avenida América Hotel, from 21st to 22nd November 2013

Working Session 02-13

SYSTEM SAFETY & HUMAN PERFORMANCE WHY THINGS GO RIGHT
Held in Dublin, STILLORGAN PARK HOTEL, from 26th to 27th september 2013

Working Session 01-13

SOFTWARE SAFETY ASSURANCE SYSTEM
Held in Luxembourg, EUROCONTROL IANS, Luxembourg from 07th to 08th May 2013

2012 - Working Sessions

Working Session 04-12

CEO ATM Conference
Held in Bled, Slovenia the 21st of March 2013

Working Session 03-12

SAFETY SURVEY– A WAY TO ASSESS POSITIVE SAFETY, Challenge, Types of Safety Surveys, Sharing Experiences, Training
Held in Luxembourg, EUROCONTROL IANS, Luxembourg from 21st to 22nd  November 2012

Working Session 02-12

JUST CULTURE – TIME TO DELIVER, Implementation, Opportunities & Challenges
Held in Istanbul, Hotel WOW, Turkey form 20th to 21st September 2012

Working Session 01-12

FAB Performance Monitoring
Daily performance to Annual performance and safety supporting tools:RAT, APF, ASMT, ANSPs tools,...
Held in Zagreb, Hotel Dubrovnik, Croatia from 9th to 10th May 2012

2011 - Working Sessions

Working Session 1-11

Safety Key Performance Indicators-KPIs & Analytical Hierarchical Process-AHP Cost of SMS & Safety.
Held in EUROCONTROL premises in Brussels, Belgium from 15 to 16 March 2011

Working Session 2-11

FAB Safety Case & FAB safety Roadmaps
Held at Sarajevo, Bosnia & Herzegovina, from 18 to 19 May 2011

Working Session 3-11

Software Assurance System & Degraded Modes of Operations - including 1/2 day on FAB Safety Case.
Held at Bled, Slovenia, from 21 to 22 September 2011

Working Session 4-11

CEO ATM Conference
Held in Limassol, Cyprus from 28 to 29 February 2012

2010 - Working Sessions

Working Session 1-10 -- Benefits / Surveys

Held in EUROCONTROL premises in Brussels, Belgium from 04 to 05 March 2010

Working Session 2-10 -- Safety Maturity / Cost of SMS

Held in ROMATSA premises, Bucharest, Romania in April 2010

Working Session 3-10 -- Safety Monitoring and KPIs

Held in ENAV premises, Rome, Italy from 08 to 10 June 2010

Working Session 4-10 -- Practical Safety Assesments

Held in NAV Portugal, Lisbon from 14 to 16 September 2010

Working Session 5-10 -- CEOs meeting - SMS in Operation

Held in SMATSA premises, Belgrade, Serbia from 27 to 28 October 2010

2009 - Working Sessions

Working Session 1-09 - Cost of SMS

Held in EUROCONTROL premises in Brussels on 05 March 2009

Working Session 2-09 - Experience Sharing on Safety Assessments

Held in EUROCONTROL premises in Brussels from 11 to 12 June

Working Session 3A-09 - Experience Sharing on Safety Surveys

Held in EUROCONTROL premises in Brussels from 11 to 12 June

WS 4A-09 Contingency Planning - 24-26 November

Held in Cyprus from 24 to 26 November

Working Session 5-09 - CEOs meeting - Governance Principle of Management

Held in ICAO premises in Paris, from 29 to 30 October

2008 - Working Sessions

Working Session 1-08 - Safety Assessment Made Easier

Held in Brussels from 26 to 28 February 2008

Working Session 2-08 - Development of Safety Indicators and targets External Services and SLAs

Held in Brussels from 23 to 25 June

Working Session 3-08 Contingency Planning

Held in Brussels from 23 to 25 June

Working Session 4-08 ESARR 5

Held in Zagreb 22 to 24 October

Working Session 5-08 and CEO's: "European ATM Safety Culture Conference - 'De-mystifying Safety Culture

Held in Rome 17th and 18th December

History

Moving from SASI to ES2

Five years of SASI

EUROCONTROL, as the European Organisation for the Safety of Air Navigation, was at the forefront of the institutions attempting to understand what had gone horribly wrong at Linate and Überlingen.  In both cases the primary causes were evident but, unfortunately, they pointed to serious latent defects in the ATM system.

From the survey conducted by EUROCONTROL, it emerged that safety management systems (SMS) had been implemented only by a handful of air navigation service providers (ANSPs). In addition, this implementation was not uniform.

At the time of the survey, some of the EUROCONTROL Safety Regulatory Requirements (ESARRs) had been around for a couple of years, but many States were struggling to transpose these requirements into national law and apply them. EUROCONTROL had set a minimum level of baseline compliance with regulatory requirements. This was considered to be an important and relevant part of implementing a safety management system, but it was still only a minimum, and could be improved considerably. Consequently it was decided that minimum compliance meant that only 70% of the job had been done. Unfortunately the survey had revealed that the average score was very much lower than the 70% baseline.

Something had to be done, and EUROCONTROL had already responded by drawing up the Strategic Safety Action Plan (SSAP), the first step of which was to carry out the survey mentioned earlier. The SSAP identified eight high-priority areas.

One of the SSAP objectives was to raise the safety maturity of all European ANSPs to the 70% baseline. Thus in April 2004, Gilles Le Galo put forward to the Safety Team the proposed Support to ANSPs for SMS Implementation (SASI) project, intended to address SSAP Area 7 (Awareness of safety matters).

The objective of the SASI project was to provide direct and pragmatic support to ANSPs in order to gradually implement the elements of their safety management systems.

This proposal was accepted, and, the first SASI working session was held at EUROCONTROL Headquarters, Brussels, from 11 to 15 October 2004. Nine (out of the 13 contacted) ANSPs responded positively to the invitation by EUROCONTROL DAP/SAF to participate in this first session on safety policy.

Modus Operandi

SASI management adopted a three-pronged strategy to achieve the project’s objective:

  • Initial development of material (framework of procedures, awareness of material and training needs) through working sessions involving safety managers.
  • Local deployment at individual ANSPs by the safety manager, with possible support from the SASI project.
  • Continuous improvement, based on feedback from safety managers, in order to improve the overall efficiency of a given procedure.

The tactics used to implement this strategy were:

  • working sessions
  • training sessions
  • on-site support/coaching

Each of these methods combines smoothly with the SASI approach.  There is no one-size-fits-all SMS. Each safety management system has to be tailored to suit the ANSP’s and State’s safety maturity, constraints and culture.

As the safety maturity of an ANSP improves, the SASI team works extensively with the local experts to customise the generic SMS to the particular country.

In 2006 the European Safety Programme (ESP) took over from the SSAP. However, SASI was retained in the new programme, becoming part of its Activity Field 1 (Implementation and Support of European Safety Legislation/Regulation). The project, in addition, provided input and assistance to Activity Field 3 (Risk Assessment and Mitigation in Day-to-Day Operations) and Activity Field 5 (Safety Management Enhancement).

One of the major achievements of SASI is the delivery of the EUROCONTROL Safety Management Manual, EGSMM, which outlines the general SMS procedures and is to be used as a template so that ANSPs can customise it to their needs.

  • First DRAFT version of the Eurocontrol Generic Safety Management Manua

Success of SASI

SASI started in late 2004 with one session, the session which launched the project, with 15 participants from 9 States. As SASI progressed more and more sessions were held. The table below gives a breakdown of the sessions held over the years and the attendance figures.

 

 

2005

2006

2007

2008

Totals

Sessions

WS

3

5

5

6

19

Attendance

WS

142

138

102

322

704

Sessions

TS + IANS

2

11

17

25

55

Attendance

TS + IANS

241

273

113

194

821

It is estimated that about 1,000 individuals benefited directly from these sessions, attending one or several of them.

Jane's Awards at ATC Maastricht have recognised excellence within the air traffic management industry and have been raising awareness of significant contributions to air traffic safety, capacity and efficiency for many years. In 2007 EUROCONTROL received the Contribution to European ATM Award for its work on the SSAP and ESP, with special mention being made of SASI.

Soon SASI celebrated its fifth anniversary. The ANSPs which benefited from this project have expressed much praise for its support. A good number of them have reached and exceeded the 70% baseline.

Today SASI has been recognised as one of the most successful EUROCONTROL projects. EUROCONTROL has been asked by the European Commission to provide SASI-type support to States neighbouring the EU in the shape of TEN-T projects such as EUROMED and EMAC. In addition an approach similar to SASI was employed for an EU project, namely TRACECA.

ES2 the vision for the near future

The success of the SASI project has encouraged the EUROCONTROL Safety Unit to take things further and to adapt the project to the future challenges facing the ANSPs, in particular the establishment of the FABs and the evolving regulatory framework, thus also taking account of the importance of our role as Network Manager.

ES2, which stands for Experience Sharing Enhances Safety, anticipates a progression from basic implementation to continuous safety improvement. Enhancement is a way of ensuring the excellence which goes hand in hand with safety culture and takes account of human factors.  This area, however, must focus not only on individuals but also on group and organisational behaviour.  This step leads to safety culture.

SMS needs to be more proactive, if not downright predictive. This is easier said than done, but several processes are already at hand to move from the present reactive approach to a more proactive one. The most challenging approach is to move from local implementation to a FAB environment and apply a success-based approach, paving the way for the measurement of performance. This needs to follow Commission Regulation (EU) No 691/2010 of 29 July 2010 laying down a performance scheme for air navigation services and network functions and amending Regulation (EC) No 2096/2005 laying down common requirements for the provision of air navigation services.

Safety areas of particular importance which form part of this challenge, but not exhaustively, are:

  • Safety performance monitoring within reference period 1, RP1, and the forthcoming reference period 2, RP2, including the identification, definition and implementation of key performance indicators (KPIs)
  • Just culture
  • Safety data exchange, looking at the harmonisation of the collection of safety data relevant to the measurement of safety performance and the use of safety tools such as RAT, ASMT and APF
  • Safety surveys revealing good practices which can be disseminated internally and externally as part of the lesson dissemination process and the search for continuous improvement
  • Safety assessments, which have been around for a long time and need to be more practical and comprehensive, using an operational approach and improved methodologies
  • Safety software assurance

All these processes come at a price and ES2 has already looked into the cost of SMS.

ES2 runs three plenary sessions per year, ending with the CEO Safety Conference. The format of this conference is a mixture of keynote presentations and interactive sessions, with plenty of time for networking. It brings together the CEOs of ANSPs from across Europe to hear how safety is managed and implemented, with the sole intention of meeting the challenge of providing safe services, taking into account the other performance factors (capacity, cost-efficiency and the environment) as well as the continuing evolution of the regulatory framework.

The ES2 beneficiaries are the ANSPs and FABs. The project covers EUROCONTROL stakeholders and FAB partners.

Contact - Registration

To attend ES2 workshops or to benefit from ES2 technical support, please contact:

Dr Frederic Lieutaud
Senior Expert Safety
ES2 & ASMT Project Manager
DNM/COO/NOM/SAF- Unit
+32 2 729 3155

Visa Procedures

For activities held inside/outside Belgium, participants have to make their own arrangements, in order to support them we will process as described below:

  1. Participants apply and the announcement instruction and indicate they require a visa.
  2. Participants receive from ES2 Project a confirmation that the registration has been accepted and an invitation letter is issued.
  3. Participants make own arrangement for visa