Summery briefing on the Network Manager outage on 3 April 2018

1 June 2018

On the 3rd of April the Network Manager suffered an outage of its technical system affecting primarily its air traffic flow management (ATFM) and Centralised Code Assignment & Management System (CCAMS) operational services.

On the 4th of April the Director General asked for an investigation, independent from NM, to take place, led by DATM (Philippe Merlot) and the Head of Engineering Division MUAC (Peter Naets).

This resulted in the Technical Problem Report NM 2018 01, which was presented to the European Commission, EASA, the Network Management Board and Permanent Commission members.

Below you can find a summary of this report.