The ash cloud crises (2010 and 2011) showed that a network approach is crucial to minimise the impact on aviation.

Our objective is to adapt our response to each disruption or crisis by bringing together the right experts and decision makers and by sharing information with all the relevant players.

Tools and procedures available during a disruption or crisis

Network Operations Portal Provides the aviation community with a common view of the ATM situation across Europe.
Crisis management tools How the NOP, Evita and teleconferences are used in times of crisis.
Operational procedures Should a major or prolonged disruption occur a comprehensive set of operational measures are ready for immediate deployment.

 

Latest news

At present, we are carrying out a full investigation regarding the outage, the implementation of the contingency procedure and the recovery phase, in order to ensure that we identify all necessary improvements and implement them.

3 April 2018

The issue with the ETFMS system has been identified and...

28 February 2018
The newly established and tested NMOC second contingency...
31 May 2017
EUROCONTROL joined aircraft manufacturers, airlines, air...

Publications

11 November 2016
Traffic in October 2016 increased by 2.9% compared to...
12 October 2016
Traffic in September 2016 increased by 3.5% compared to...

Content overview

In May 2010, the European Commission (EC) and EUROCONTROL...
The Network Manager provides the best assistance it can to...
Managing disruptions – the 360° vision The air traffic...
There has been significant progress since 2010 on the...

Video

Boarding pass focussing on crisis management

Who is responsible for managing a major crisis in airspace?

Cyber Crisis Management at EU Level

Fly Series 3 - Crises in the sky

VolcanicAshCopyright 14to21April