Billing and billing calendar

Aircraft operators are charged a single amount per flight, irrespective of the number of States overflown. Bills are established by the CRCO using flight messages sent by the Contracting States' Route Charges Offices (RCOs) and additional flight information made available via the EUROCONTROL Network Manager Directorate (NMD). The CRCO bills aircraft operators on a monthly basis.

Bills for EUROCONTROL’s air navigation charges are sent out monthly in the middle of the month following the month in which the flights took place.

Our bills are sent out by post. You can also download them from our secured extranet CEFA.

The latest date by which EUROCONTROL must have received the payment on its bank account is shown on the bill and is 30 days after establishment of the invoice. Do not forget to pay on time: we apply interest on late payments and can make use of enforced recovery procedures.

Payment method

The bills can be paid:

  • by bank transfer to any of the accounts shown on the bill. Do not pay on any other bank account: we do not communicate bank accounts by e-mail or other means.

Note that there are separate bank accounts for route charges and for each State's terminal and air navigation charges. As this may necessitate several small payments to separate bank accounts, you can also pay

  • by credit card  (at present, we only accept Visa and Mastercard).

In addition, you may receive credit notes and bills for interest on late payment, as well as Value Added Tax (VAT) invoices on behalf of those States where route charges are subject to VAT.

Exemptions

Incorrect billing

If you feel that you have been billed incorrectly, you should submit a claim.

Billing calendar

To assist you in your financial planning, a “billing calendar”, showing the planned dates of bills, final dates for their payment and the corresponding dates by which claims are to be received by the CRCO, is available on our website:

The billing calendar shows for each month the date of issue of the bill, its due date and the latest date for making claims.

Billing Calendar 2017

Fraud

Be aware that fraudsters contact airlines by e-mail, trying to convince them to pay our invoices on fraudulent bank accounts.Go to our fraud warning page for more information on how to avoid fraud and what to do if you suspect you might be a victim of it.

Central Route Charges Office

Contact us for any questions relating to Route Charges.

Address: 
EUROCONTROL - Central Route Charges Office
96, rue de la Fusée
1130 Bruxelles
Belgium
Phone: 
+32 2 729 3838
Fax: 
+32 2 729 90 93